Calibrate is available to associates and their dependents for whom the following apply:

• At least 18 years of age
• Are enrolled in the Company group health plan
• BMI that’s greater than 30 (or greater than 27 with other metabolic conditions such as pre-diabetes, high cholesterol, high blood pressure, cardiovascular disease, non-alcoholic fatty liver disease, obstructive sleep apnea or PCOS)
• Not pregnant, breastfeeding, or planning to become pregnant in the next two years
• Do not have an active substance abuse problem, diabetes, an active eating disorder (e.g., anorexia, bulimia, or binge eating), cancer, recent bariatric surgery (within the past 18 months), active gallbladder disease, a history of pancreatitis in the past six months, or a history of medullary thyroid cancer (MEN syndrome)
• Live in the United States

The medication cost varies and will depend on your current health plan. Please refer to your prescription plan for more information.

GLP-1 medication is a key component of Calibrate’s Metabolic Reset. Our clincians prescribe a variety of GLP-1s, including semaglutide, tirzepatide, liraglutide, and dulaglutide. These GLP-1s are often referred to by their brand name, so you may have heard of these FDA-approved medications as Wegovy™, Zepbound® or Saxenda®, to name a few.

GLP-1s mimic the effect of GLP-1 hormones naturally produced in the gut. These hormones send signals that affect metabolic function by regulating appetite and digestion to feel full faster and for longer, increasing your energy expenditure and maximizing nutrient absorption. These medications also work to regulate the body’s set point––the weight our bodies fight to maintain––and influence blood sugar response and insulin.

The Calibrate program is designed to fit into your life, not the other way around. You won’t be asked to make drastic changes. Instead, you’ll have the support of a Medical Team and a Calibrate coach to make small changes to your habits that lead to big results: 18% weight loss on average.  See Calibrate Commitment here

Through our program, you can expect to achieve long-term, sustainable results provided that you participate and meet your Calibrate Commitment in four areas:

Here’s a summary of what Calibrate requires of members in their program:

• Tracking: Tracking your weight, “red foods”, and curriculum-related goals each day to see how they correlate over time. Monitoring weight is a proven tool to support weight loss. Tracking red foods helps you to better understand how your eating is affecting your metabolic health. Curriculum-related goals set the progressive steps to habit formation.
• Curriculum: Reading and following the content lessons.
• Coaching: Attending regular sessions with your coaching team.
• Medical Guidance: If my care plan involves care from a licensed provider, attending my clinical visits, completing check-ins and labs as requested by the Calibrate clinical team.

Note: If you are not actively engaged in the program by following the Calibrate Commitment, you are at risk of being disenrolled and losing access to medication.  You will not have the ability to re-enroll for a period of 90 days. 

Across the program, our team is dedicated to supporting you as you work toward real results and better metabolic health. We are committed to a life-changing and successful experience and are glad to be on this journey with you.

If you are a new member with labs from the last three months that meet all lab requirements, you should have uploaded these as part of your account setup.

To upload attachments and lab results to a Support Message, log into your Calibrate app:

• Tap the Support tab
• Select Message Support and fill out the required fields
• Category- Labs 
• Upload existing labs 
• Enter message 
• Select checkbox - Send an Attachment
• You must first select Submit and then you will be prompted to add an attachment (Note: For iPhone users, you can only attach an image from your camera roll. For Android users, you can attach any file or image type)
• Ensure all necessary information is represented in the images
• Once you add an attachment, your message will be sent

Yes a smartphone is required to participate in Calibrate. From accessing your curriculum content, to meeting with your clinician or coach, to tracking your goals, the Calibrate Mobile App will be your home base for engaging with Calibrate and getting the most out of your program.

However, because we know our members like flexibility, you can also access the Calibrate curriculum via desktop using the same email you used to signup! To access the curriculum via desktop, click here.

During your clinical visit, your Calibrate clinician will review your lab results and health history, and use this information to make recommendations for your treatment plan—tailored to you.

You should receive a lab order via email within two business days of sign-up from labs@joincalibrate.com. If we do not receive the necessary insurance information at sign-up, we’ll first contact you via email to obtain the necessary insurance details before ordering your labs.

Labs are not included in the cost of your Calibrate Program. Your Calibrate Team helps navigate your commercial insurance to get your labs covered, but coverage is not guaranteed. Reach out to your insurer and ask the following questions:

Please note: To ensure proper medical identification, please make sure your labs contain your full name and date of birth on every page. Also, make sure the date of collection is on the pages of your results so we can validate when you got the labs done.

Prior to your Calibrate clinical visit, our Clinical Team requires you to complete lab work to better inform your medical care. 

The lab requirements are as follows: 

• Within 3 months prior to your clinical visit:
• Comprehensive Metabolic Panel
• Within 6 months prior to your clinical visit:
• Hemoglobin A1c
• Lipid Panel
• Thyroid Stimulating Hormone (TSH)
• fasting insulin - Optional but recommended
• C-Reactive Protein (CRP)  - Optional but recommended

If Calibrate generates the lab order, the required labs as well as a fasting insulin test and a C-Reactive Protein (CRP) test will automatically be included in your lab request. 

If you plan to upload your own labs, be sure they meet the full list of requirements above. If you are missing any required labs from this list, you will need to visit a lab to have them drawn before you can schedule your appointment with a Calibrate clinician. Please do not visit a lab without getting a lab order from Calibrate. You can request a new lab order by messaging us via the Support Center in your Calibrate app.

To ensure proper medical identification, please make sure your labs contain your full name and date of birth on every page. Also, make sure the date of collection is on the pages of your results so we can validate when you got the labs done.

Our Medical Team prescribes medication based on up-to-date health information to protect your health and safety.