LOSE WEIGHT AND KEEP IT OFF

Calibrate is available to associates and their dependents for whom the following apply:

• At least 18 years of age
• Are enrolled in the Company group health plan
• BMI that’s greater than 30 (or greater than 27 with other metabolic conditions such as pre-diabetes, high cholesterol, high blood pressure, cardiovascular disease, non-alcoholic fatty liver disease, obstructive sleep apnea or PCOS)
• Not pregnant, breastfeeding, or planning to become pregnant in the next two years
• Do not have an active substance abuse problem, diabetes, an active eating disorder (e.g., anorexia, bulimia, or binge eating), cancer, recent bariatric surgery (within the past 18 months), active gallbladder disease, a history of pancreatitis in the past six months, or a history of medullary thyroid cancer (MEN syndrome)
• Live in the United States
  

The medication cost varies and will depend on your current health plan. Please refer to your medical plan benefits for more information.

GLP-1 medication is a key component of Calibrate’s virtual weight loss program. Our clinicians prescribe a variety of GLP-1s, including semaglutide, liraglutide, and dulaglutide. These GLP-1s are often referred to by their brand name, so you may have heard of these FDA-approved medications as Wegovy®, Zepbound®, or Saxenda®, to name a few.

GLP-1s mimic the effect of GLP-1 hormones naturally produced in the gut. These hormones send signals that affect metabolic function by regulating appetite and digestion to feel full faster and for longer, increasing your energy expenditure and maximizing nutrient absorption. These medications also work to regulate the body’s set point—the weight our bodies fight to maintain—and influence blood sugar response and insulin.

The Calibrate program is designed to fit into your life, not the other way around. You won’t be asked to make drastic changes. Instead, you’ll have the support of a Medical Team and a Calibrate coach to make small changes to your habits that lead to big results: 18% weight loss on average.

Here’s a summary of what Calibrate requires of members in their program:

• Take medication as advised by the Calibrate Medical Team, and respond to Medical Check-ins via your Calibrate app every few months
• Attend 15-minute biweekly video coaching sessions
• Use the Calibrate app to track daily food, weight, and energy levels 
• Read quick and simple lessons, released every two weeks

If you are a new member with labs from the last three months that meet all lab requirements, you should have uploaded these as part of your account setup.

To upload attachments and lab results to a Support Message, log into your Calibrate app:

• Tap the Support tab
• Select Message Support and fill out the required fields
• Select Send an Attachment
• You must first select Send and then you will be prompted to add an attachment (Note: For iPhone users, you can only attach an image from your camera roll. For Android users, you can attach any file or image type)
• Ensure all necessary information is represented in the images
• Once you add an attachment, your message will be sent

Yes a smartphone is required to participate in Calibrate. From accessing your curriculum content, to meeting with your clinician or coach, to tracking your goals, the Calibrate Mobile App will be your home base for engaging with Calibrate and getting the most out of your program.

However, because we know our members like flexibility, you can also access the Calibrate curriculum via desktop using the same email you used to signup! To access the curriculum via desktop, click here.

If you are currently working with a weight management organization, a Calibrate opt-out option may be available upon valid proof of active enrollment. Please email proof of active enrollment to Optumrx_calibrate_optout@optum.com. A member of Optum Rx will be respond within 48 business hours of receiving this automated email communication.

If your personal clinician prescribes GLP-1 medication for weight loss, you will be required to enroll in Calibrate and obtain a GLP-1 prescription from a Calibrate clinician. This is designed to help you best achieve your weight loss goals.

During your clinical visit, your Calibrate clinician will review your lab results and health history, and use this information to make recommendations for your treatment plan—tailored to you.

You should receive a lab order via email within two business days of sign-up from labs@joincalibrate.com. If we do not receive the necessary insurance information at sign-up, we’ll first contact you via email to obtain the necessary insurance details before ordering your labs.

Labs are not included in the cost of your Metabolic Reset. Your Calibrate Team helps navigate your commercial insurance to get your labs covered, but coverage is not guaranteed. Read more about labs coverage here.

Please note: To ensure proper medical identification, please make sure your labs contain your full name and date of birth. Also, make sure the date of collection is on the pages of your results so we can validate when you got the labs done.

Prior to your Calibrate clinical visit, our Clinical Team requires you to complete lab work to better inform your medical care. 

The lab requirements are as follows: 

Within 3 months prior to your clinical visit:

• Comprehensive Metabolic Panel

Within 6 months prior to your clinical visit:

• Hemoglobin A1c
• Lipid Panel
• Thyroid Stimulating Hormone (TSH)

In addition, we recommend a fasting insulin test and a C-Reactive Protein (CRP) test (also within 6 months prior to your clinical visit), but this isn’t required. 

If Calibrate generates the lab order, the required labs as well as a fasting insulin test and a C-Reactive Protein (CRP) test will automatically be included in your lab request. 

If you plan to upload your own labs, be sure they meet the full list of requirements above. If you are missing any required labs from this list, you will need to visit a lab to have them drawn before you can schedule your appointment with a Calibrate clinician. Please do not visit a lab without getting a lab order from Calibrate. You can request a new lab order by messaging us via the Support Center in your Calibrate app.

To ensure proper medical identification, please make sure your labs contain your full name and date of birth on every page. Also, make sure the date of collection is on the pages of your results so we can validate when you got the labs done.

Our Medical Team prescribes medication based on up-to-date health information to protect your health and safety.